Title

Muskoka flooring employs a comprehensive quality management system that is independently certified by ISO 9001:2000. The system endeavors to deliver flawless wood flooring into the homes of our perfection minded consumers. This is achieved by our disciplined effort towards strict controls in manufacturing, design, and service.

Precision

Through automated systems and continuous monitoring Muskoka is able to produce a flooring product that is expertly machined, resulting in a small-uniform micro-bevel that will remain snug for the lifetime of the floor.

Appearance

At each step of production, from kiln drying to final finishing, our well-trained employees ensure the color, lengths, machining, finishing, and packaging reflect the premium characteristics of Muskoka./p>

Experience

Just as we manage the forest for the long-term, we also manage the consumer experience for the long-term. This includes providing industry leading customer service, well-communicated product availability, simplicity of product installation, fully warranted products, prompt resolution to any validated claim and have one of the lowest claim rates in the industry.

ISO

Innovation

Is critical to our success. We strive to continuously improve our processes and quality systems to meet changing consumer demands for:

  • Selection of products
  • High value for a fair price
  • Innovative design
  • Product reliability
  • Overall quality